Hi Fernanda!

 Thanks for these great questions! I'm glad to
hear that you have dotsub up and running! It is 1.0 that you're using,
but don't worry about that.

 In response to your other questions:

 1) Connection speed: Depending on the speed of your
connection, it may take some time to load up the video. Sadly, the only
thing that you might be able to do about this is to see if you can find
a library, school or maybe a friend's office with a faster internet
connection to do the work. Sorry!

2) Unclear speech: If you are not sure what is being said, there are two ways to treat the situation:

a.
If you think that the speech is so unclear (because of loud music,
faint voices, etc.) that it is likely that nobody will ever understand
what was said, then just do not transcribe the line.

b. If you
can't understand it, but you think that somebody else might understand,
then just put ???? into the transcript. When you are done transcribing,
your proof reader will look at this, do their best, and if they still
don't get it, they will either seek additional help or delete the line
by setting the timecode to 00:00:00 and leaving it blank.

 3) Grammatically incorrect speech: Transcribe
the words as they are spoken. If they are slang, please do transcribe
as slang. When you translate, you should make decisions on how to
translate this based on our Style Guide.

Thank you for your thoughtful questions! Please post any other questions you have here!!!

-David